Failed Delivery by Monument Company

In February a lady paid Ogden based American Monument $881 to build a headstone for her mom who has passed away in March 2012. According to the contract, the monument would be in by Memorial Day. But there was no headstone on the Memorial Day.

She emailed American Monument President Devin Taylor directly. But, there was no respond from his side. Then she decided to ask for a refund. But again, she says no one responded.

In 2012, three different customers complaint about the American Monument that they missed the promised delivery dates. American Monument has been sued by two different United States granite suppliers; those suppliers attempting to collect owed money. Judges have ordered American monument pay more than $50-thousand to settle its debts with the two granite suppliers.

Kristi says that immediately after I called American Monument on her behalf, she finally did hear back from someone and was ultimately given a full, $881 refund.

Polchinski Memorials of Westchester – Private Family Mausoleums

Polchinski Memorials buildings are designed, engineered and constructed by Rock of Ages, with full perpetual warranties that protect you, your heirs and the cemetery.  This is the strongest warranty available anywhere.  You can trust a Rock of Ages private mausoleum will represent your family for all the future generations to come. For more than 125 years, Polchinski Memorials has been helping families create highly personalized family memorials, monuments, headstones and mausoleums that are a true reflection of a life well lived. They are known to deliver their memorials, monuments, headstones and mausoleums on time. When you work with Polchinski Memorials to create your family memorial, you can expect the highest quality granite and superior craftsmanship.

1. Polchinski Memorials: For more than 125 years, Polchinski Memorials has been helping families create highly personalized family memorials, monuments, headstones and mausoleums that are a true reflection of a life well lived. ​ To schedule an appointment, call at 203-413-1345 or 914-984-4198. You can send mail at info@polchinskimemorials.com. Office is located at 7 West Stevens Ave, Hawthorne, NY 10532. For more information, visit www.polchinskimemorials.com.



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